This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site). In this Privacy Policy “we”, “us” or “our” means CAIN Equipment Australia Pty Ltd.
Personal information:
The types of personal information we may collect about you include:
- Your name.
- Images of you.
- Your contact details, including email address, mailing address, street address and/or telephone number.
- Details of products and services we have provided to you and/or that you have enquired about, and our response to you.
- Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour.
- Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
- Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
- Any other personal information requested by us and/or provided by you or a third party. We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information:
We may collect, hold, use and disclose personal information for the following purposes:
- To enable you to access and use our Site, associated applications and associated social media platforms.
- To contact and communicate with you.
- For internal record keeping, administrative purposes, invoicing and billing purposes.
- For analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms.
- To run competitions and/or offer additional benefits to you.
- For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you.
General:
- Your privacy is important to CAIN Equipment Australia Pty Ltd. This privacy statement provides information about the personal information that CAIN Equipment Australia Pty Ltd collects and uses that information.
- We support the right of personal privacy and corporate security on the Internet.
- We keep all information you provide us with completely confidential, regardless of how the information was provided (web, email, phone, fax, or written correspondence).
- All personal information submitted for billing and record keeping purposes will be kept strictly confidential and used solely for internal purposes by our staff, authorised affiliates; for the strict purpose for which it was intended, and for the benefit of the customer.
- We agree not to sell, rent, share or release this information to any other individual, entity or third party, for any reason, without the specific written consent of the customer; with exception as required by law, regulation or governmental authority.
- Only those employees with relevant business duties (i.e. support staff) may access personal information, and only to perform their required duties. They are subject to dismissal for any privacy violation.
- We do use cookies, but only to track anonymous usage of our website. Your visit is entirely private and anonymous.
National Privacy Principles:
- We are bound by and comply with the National Privacy Principles, as provided in the Federal Privacy Act 1988.
Security Information:
- CAIN Equipment Australia Pty Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
- CAIN Equipment Australia Pty Ltd will store all the personal information you provide [on its secure servers].
- Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Contact Information:
- We invite you to contact us if you have questions about this policy. You may contact us by mail at the following addresses:
- CAIN Equipment Australia Pty Ltd
ABN: 37 652 584 186
Phone: 1800 462 246
Building 6/102-128 Bridge Rd,
Keysborough VIC 3173
Changes to our Privacy Policy:
- From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles.
- If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au
